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csb-font-left="3" csb-font-top="0" csb-img-hover="1" csb-img-press="1" csb-img-preload="0" csb-img-backcolor="0" onmouseout="javascript:this.src='HTMLobj-955/o.jpg'" onmouseover="javascript:this.src='HTMLobj-955/h.jpg'" onmouseup="javascript:this.src='HTMLobj-955/h.jpg'" onmousedown="javascript:this.src='HTMLobj-955/p.jpg'"></a>  </div> <bR> </td> <td valign="top" height=390 width="100%" BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <I><B>Industry News</B></I></div> <bR> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="752" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" BGCOLOR=#FFFFFF > <tR> <tD VALIGN=TOP BGCOLOR=#A6CAF0 HEIGHT= 1134 WIDTH="746"><div> <I><B>April 2008</B></I></div> <bR> <div> <U>Understanding VOIP and Alarms</U></div> <bR> <div> We have been very fortunate that our customers have not purchased VOIP service until recently when two (2) customers changed from POTS (Plain Old Telephone Service) to VOIP (Voice Over Internet Protocol).  The problem is now wheather our once reliable digital communications will communicate to the central station some of the time or not at all.  Without getting to technical the question is what can you do to make your existing control communicate realibly over VOIP?</div> <bR> <div> Nothing. Controls design to communicate over the POTS will not have the same reliability, however you do have some options.  If we can connect the existing control to the subscribers network then we can communicate to the central station.  In order to accomplish this we must add a module to interface the control to the network.  This will allow us to communicate to the central station's specialized equipment that is design to receive this type of protocol.</div> <bR> <div> One advantage of communicating over the Internet is supervision.  The module will send a heartbeat signal to the central station receiver to indicate its status.  Another advantage is the speed of the signal being sent to the central station.  It is much faster.</div> <bR> <div> However, not every control panel is compatiable  with the new interface modules so you must consult with your security company.  If possible, let us know before you change over to VOIP so we can ensure no interruption in your service.</div> <bR> <div> <I><B>January, 2006 - Radio and Cellular Back-ups</B></I></div> <bR> <div> If the telephone line to your monitored security system is cut, so is the connection to the central station that calls for help.  More robberies and break-ins are successful today because criminals know that the telephone line on the outside of the building is all that protects the property inside.</div> <bR> <div> Cellular & Radio Back-up can secure your system by notifying the monitoring station even if the phone line is cut or disabled.  Communications are across a secure data channel so there are no busy signals or dropped calls.  If you've looked at these forms of back-up in the past and didn't use them because of cost, look again.  Hardware and airtime expenses have been greatly reduced in the past year.</div> <bR> <div> <I><B>December 2005 - VoIP End-User  Guide available soon</B></I></div> <bR> <div> The Industry has been talking about Voice Over Internet Protocol (VoIP) for several months now.  This technology is gaining acceptance with mass marketing companies like Vonage, and with cable companies across the country.  Consumers are eager to sign up for a phone service that has no long distance charges and low fixed rates for service. </div> <bR> <div> What they do not tell consumers is that they will most likely have to pay extra for 911 services and quite often their alarm system will not work properly.  The Federal Government has chosen not to get involved at this point and the FCC has only recently moved from the sidelines to begin regulating this new technology. </div> <bR> <div> We are Life Safety Industry Professionals.  Our customers count on us to keep them informed and safe with our technology and our expertise.  We owe our customers an honest evaluation of this new technology and we owe them our services to provide solutions to these issues.  We must be proactive and educate them on how these technologies can affect them.  We must be impartial and honest and most of all we must be able to provide them with alternative solutions to traditional dial up digital alarm transmission.</div> <bR> <div> The NBFAA is one of our industry organizations that provides an invaluable service with information, training and certification.  In a recent Industry Affairs Update the NBFAA has published a complete analysis of VoIP.</div> <bR> </tD> </tR> </TABLE></div> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="752" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP BGCOLOR=#DDDDDD HEIGHT= 20 WIDTH="746"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="20" ALIGN="bottom" WIDTH="746" HSPACE="0" VSPACE="0"></tD> </tR> </TABLE></div> <bR> </td> </tr></table></body>